They say actions speak louder than words. That’s especially true of roof companies in Virginia Beach.
Your first real interaction with a roofing contractor in Virginia Beach (excluding door knockers and website visits) will most likely be an inspection.
So, let’s judge roofing contractors based on their roof inspections!
A good, reliable roofing contractor will perform a thorough, multi-point inspection on your roof. Most roofing companies have some internal procedure to ensure that they inspect every roof in the same manner. Some roofing companies will brag about their 12-point inspection evaluation.
Unless you are a roofing professional, then you probably won’t be able to tell a good inspection from a bad inspection. And you shouldn’t have to! That’s why you hired a roofing contractor. But what’s important is how they communicate their inspection results.
You’ll spot a quality roofing contractor from their transparency and communication skills.
Quality contractors will provide clear explanations of their findings. And like kids in math class, they should “show their work.” They may take pictures of suspected issues to show you what they’re talking about. They should always document their findings, both for themselves and for you.
Most importantly, they will take the time to patiently and thoroughly answer your questions. We encourage you to ask questions because it is your roof. You should know what’s going on with your house.
But not-so-great contractors will get annoyed or try to discourage questions. Don’t take it personally; some contractors just need to work on their customer-facing skills. However, knowledge is power, and some may try to sway your purchasing decision.
A quality roofing contractor will always provide a detailed written report.
Even if a contractor cannot answer all your questions or is lacking in customer service, they should provide a detailed written report explaining everything. A good, detailed report written by a quality company will include:
- Specific issues they identified
- Photographic evidence for said issues
- Recommended solutions (for example, if your roof decking is rotting, then they’ll recommend a full roof replacement. But smaller issues like leaks or loose flashing can be fixed with minor roof repairs in Virginia Beach.)
- Clear, itemized cost estimates.
Attitude is everything. That’s why we provide free, no-pressure, no-obligation quotes.
We’ve all experienced the awkwardness and comfortable vibe of a pushy salesman. Even if they promise “free, no-obligation quotes,” they might still try to pressure you. And we hate that!
It’s your house, and you’re going to make the best decision for yourself. No pressure needed. Sometimes, you need more time, or you’re evaluating other contractors.
You know the phrase, “You attract more flies with honey than you do with vinegar?” The same goes for sales. Pressuring someone to make a purchase might actually hurt your chances of closing the deal, either now or in the future.
That’s all to say: we trust you.
Some roofing contractors are employing new technologies for their home inspection.
Some contractors use remote-controlled aerial drones to thoroughly inspect your roof. There are clear advantages. For example, you save time and the hassle of getting up there yourself. The video feed from the drone can be used for photographic evidence.
Other contractors are even using infrared cameras to measure the health of your roof.
These new tools are helpful and clearly have a purpose. But it’s about the user, not the tools. An unskilled, unprofessional roofing contractor is still unskilled and unprofessional even with the latest and greatest technology.
Don’t forget to check their certifications and warranties!
Roof inspections can help differentiate roofing contractors. Any contractor you work with should be fully licensed and insured to operate in your area. Otherwise, you and your house may be exposed to unnecessary risks.
Wanna see what a quality roof inspection looks like?
Schedule a free, no-pressure, no-obligation, no-hassle roof inspection to keep your home safe.